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The Inbox Diaries is a series designed to help busy entrepreneurs keep up with all the latest news in small business, marketing, and social media. I’m scouring my inbox every day for interesting tidbits – so you don’t have to.

This Week’s Stories:

Communication is Key When Things Go Wrong.
When your business depends on the Internet to function, occasional interruptions are almost inevitable. But whether an outage is caused by hackers, spammers, scammers, or general computer gremlins, it’s important to be transparent. When Facebook went down for about 30 minutes last Friday, the company got the first step of transparency down okay, but fumbled the follow through.



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