Business owners in all industries are being relentlessly pressured to “get on Twitter.” Everyone from management gurus to tech advocates discuss Twitter as if it were the “missing link” to success, without which you cannot possibly prosper in the 21st century business world. Yet like most business trends and fads, just tweeting for tweeting’s sake is not the real game-changer. Plenty of businesses have Twitter accounts without a single extra sale or lead to show for it.
What really matters is what, how and when you Tweet. A business-minded overview of Twitter and its potential is offered below:
Why (Some) Businesses Should Tweet
First, let’s clear up a common misconception about Twitter’s value to a business. It’s not about randomly Tweeting whatever comes to mind and hoping that somehow boosts sales. It’s about relationship-building. Unless you sell extremely cheap commodity items (like $2 light bulbs that people can only find in dollar stores), it is likely that consumers are interested in your business, its activities and what it is all about. Even prospects who may not be ready to buy anything yet can sometimes be enticed to follow your company’s Twitter feed and stay in the loop on its current promotions.