Congratulations! You’ve successfully set up social media accounts for your business and are gaining followers and increasing engagement daily. Your hard work is paying off, but do you feel like social media management is becoming a full-time job, on top of running your small business? With the numerous platforms available, all which have different functionalities […]

Customer experience (CX) has become a hot topic over the past few years and with good reason. Superior customer service is no longer a primary requirement for attracting and retaining customers. The customer’s experience must be stellar, memorable, and positive in order to provide the traction previously supplied by white glove customer service. How the customer […]

Friday afternoon just feels like an appropriate time to publish a post about productivity, doesn’t it? Today’s article features tips and advice from Chris Bailey, writer of A Year of Productivity. This fantastically helpful blog offers all kinds of things the author learned during the yearlong experiment he conducted after graduating from business school. The […]

Today’s article is a guest post from legal blogger Matt Faustman. While we still haven’t seen those flying cars that we were promised so many decades ago, the fact remains that many aspects of modern life continue to change in ways that seem downright futuristic. The same is true for the contemporary workplace, which looks much […]

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