After weeks of begging, you’ve convinced your boss to let you work from home. Remote working! It’s the dream, right? As a freelance writer and remote worker myself, I can tell you that the rumors are all true: working from home is the best. I can work while the laundry’s going. I can take the dog for a walk whenever he needs to go. I can pace around when I’m mulling over an idea or a turn of phrase without disturbing anyone. I can work whenever I feel most productive, whether that’s at 9:00 a.m. sharp, or at two in the morning when inspiration suddenly strikes out of the blue.
Is your marketing campaign sufficiently visual? Images are at the core of modern marketing, but it’s important to grasp the full extent of visual marketing strategies now available, from traditional photography to the increasingly popular infographic. It’s no longer enough to stick to just one form of visual content.
Luckily, putting extra energy into your visual material will be worth your effort, since blogs featuring appropriate image content accrue 94% more views than those without such content. But, of course, some of these visuals are more powerful than others. It’s important to play to your content strengths.
If your business has a website, you face a monumental challenge. When a new customer visits your site, you have less than a minute to convince that customer to stay. Fifty-five percent of those visitors will leave less than 15 seconds after arriving. This puts the burden on your business to convince those customers to stick around.
“With attention spans seeming to get shorter every year, site design has to be more compelling than ever,” says Tomas Gorny, CEO of business communications provider Nextiva. “If you aren’t designing your websites to captivate potential customers, your competition probably is.”
Blogging has morphed from a small side business to a booming and lucrative industry. Thousands of people are making their living just from blogging with the help of sponsored content and affiliate marketing. The impact and influence of effective bloggers is staggering, and is a fantastic marketing force for small businesses.
Beyond the financial benefits of a successful blog, for small businesses, they offer a place where consumers can find answers to questions and the business can be known for its expertise and guidance. Blogs provide a place for businesses to showcase their offerings as well as their understanding of their audience and its needs. Blogs also allow businesses to backlink to their websites, which increases traffic, SEO rankings, and helps convert traffic into tangible business leads.
Small businesses need small goals; that sounds trite, right? While it may sound ‘cute’, it’s actually quite true for businesses of any size. Small goals are not a reflection of the ambition or overarching strategy of a business, but rather speak to the strategic way a business approaches its long-term goals. Small goals enable businesses to chip away at large objectives and celebrate their wins along the way. It takes time and effort to get a business up and running in a sustainable way, so taking time to note accomplishments of any size bolsters morale and helps you refocus on the bigger business goals. Jack Nickell, the owner of Threadless.com, perfectly summarizes what it takes to start a company:
For small businesses, websites play an integral part in building brand image, awareness and credibility in the marketplace. Crafting a thoughtfully-designed website demonstrates to your audience that you care about your business image as well as conveys a level of integrity that is consistent with a reputable brand. There are certain best practices for small business websites and we’ve gathered them here for your convenience.
Use these six tips as a checklist when you’re building your new website or modifying an existing site.
We recently touched on the importance of customer experience and how companies large and small are tuning into this relatively new business area. However, with the advent of customer experience, we can’t forget about good old customer service. Customer service is a company’s backbone, and plays a central part in any business’s success. Yet, in these ever-changing times, traditional customer service methodologies are no longer making the cut. Customers have higher expectations, there is greater competition in the market, and support is no longer an ancillary entity, but rather an integral part of the customer experience. As consumer demands increase, innovating with the changing atmosphere is necessary. As a small business, it’s the time to up the ante and refresh your customer service strategy.
As small business owners, you know that networking is of utmost importance to building your business and credibility. Word of mouth endorsements are invaluable and you never know the connections you will make at an event or during an online networking hour. Yet, as a small business owner, attending hours-long events to establish relationships and potential partners is just not part of your daily routine because they’re a major drain on your most precious resource: time. Luckily in this fast-paced digital age, there are a number of professional networking apps that help you to network effectively on your own time.
Customer experience (CX) has become a hot topic over the past few years and with good reason. Superior customer service is no longer a primary requirement for attracting and retaining customers. The customer’s experience must be stellar, memorable, and positive in order to provide the traction previously supplied by white glove customer service. How the customer is left feeling dictates their impression of a brand and impacts whether or not they will return to the business. “When people make purchases today, they want that purchase to make them feel a certain way,” says Daniel Newman, President of Broadsuite.
The second biggest holiday in the Small Business world is coming up in just about a month, and it’s time to start planning how you can get involved. National Small Business Week takes place May 1st -7th here in the U.S., and this year’s theme is “Dream Big, Start Small.”
Created by the U.S. Small Business Administration (SBA) back in 1963, National Small Business Week provides:
“An opportunity to highlight the impact of outstanding entrepreneurs, small business owners, and other from across the nation.” (SBA)