Over the past 15 years, Netflix has built what is likely the most successful subscription service of all time.  Their users are incredibly engaged, fiercely loyal, and absolutely love the service. However, despite this incredibly deep connection with their subscribers, users revolted when Netflix tried to dramatically increase their prices and fundamentally alter their suite […]

The Inbox Diaries is a new series designed to help busy entrepreneurs keep up with all the latest news in small business, marketing, and social media. I’m scouring my inbox every day for interesting tidbits – so you don’t have to. This Week’s Stories: Avoid The Clichés Featured In This Hilarious Video Have you ever […]

  Over the past few weeks, we’ve talked on the Pagemodo blog about how to build a social media brand that matches your business and how to optimize your social media strategy to gain the most followers, shares, likes, and ultimately the most customers. Once you’ve built a strong foundation of followers on Facebook and […]

Today’s article is a guest post from Gregory Ciotti of Help Scout.  As you well know, having lackluster customer service is a surefire way to get passed over by the demanding customer of today. The question then becomes, what actually makes customer service truly memorable? Each experience is different from the next, but there are some iron-clad […]

STYLE SWITCHER

Layout Style

Header Style

Accent Color