When we talk about customer appreciation and customer service, sometimes business-to-business companies feel a little left out. But they shouldn’t! Good customer service is good customer service, even if your customer is another business. Today’s example site comes from a long-time Webs user whose website shows a commitment to their B2B customers in several ways. […]

Today’s article is a guest post from social marketing writer Lori Davis. You sometimes hear opinions like “Businesses are cold” and “They don’t appreciate customers.” An unfortunate fact of life is that, by and large, this is true. When a popular brand shows appreciation to customers in some substantial way, it’s usually big news. However, […]

Perhaps in a perfect world, small business owners would be able to turn on that “Out Of Office” notification, punch out, and enjoy a week or two completely offline just like everyone else. But until that utopia manifests, entrepreneurs know that in order to keep their small businesses running smoothly and growing continuously, they require […]

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