While it may be true that virtue is its own reward, that idea is not always enough to motivate businesses to focus their efforts on good customer service. Sometimes they need big, scary numbers in order to get their attention.
Luckily, the infographic we’re sharing today from KISSmetrics has just that! There is a lot of great information to be found here about customer service and how much of an impact it can have on business. Here are 5 of the most eye-catching statistics we noticed: