As the year comes to an end, how do you think your small business (and you as a business owner) fared? The answer will be different for everyone, and the criteria the answer is based on will be different as well.

Depending on your goals and priorities, “success” may mean something else for you than it does for the shop owner down the street. Inc. recently did a roundup of some really interesting studies on the subject, one of which showed the different ways the small business owners who were surveyed measure their success. Where do you fit on this graph?


The days of one-size-fits-all customer service are long gone – especially for small business owners. With big box stores offering free shipping, no sales tax, and deep discounts, the little guy has one last frontier on which to compete, and that’s customer service. The ability to form relationships and adjust service experiences to suit individual customers is what keeps a lot of people coming in to small businesses despite the fact that they might have to spend a little more money and actually get off the couch to shop there.



Layout Style

Header Style

Accent Color