Whether you have an online business or just have a website for your store, providing contact information is a critical element in customer relations. It is important to connect with your customers because they are the primary contributors to your success. So, expand that communication channel and help them get in contact with you as quick and easy as possible.

For today’s Example Site Wednesday, we look at Westport Kitchen & Bath, an independent distributor of high quality kitchen and bath services, and how it does a wonderful job at providing contact information on their site.

A Contact Us page is one of the most important parts of a successful website for your business. It can connect you with visitors, potential customers, bloggers and advertisers. Providing a variety of means to contact you is also very helpful for these potential customers and partners because not everyone prefers the same means of communication. So, you want to carefully consider what contact information you provide.  Some of the more important things to consider putting on your Contact Us page include:

• Company Phone Number
• Company Email Address
• Feedback/Question/Request Form
• Company Address (provide a map, if possible)
• Hours of Operation

What additional information have you provided on your contact page?